Claim help
You do not need to know the difference between a public adjuster, an appraiser, and an attorney. Answer a few questions about the claim. A person at the desk recommends one professional from a network we already know, when we have someone who can help.
We are not a law firm and not an insurance adjuster. Nothing on this page is legal advice, and a recommendation is not a promise about your coverage or your claim. Free for homeowners.
Photo: Valeria Boltneva. Illustrative, not a project we completed.
Storm damage, a claim that has not been filed, a claim that is moving slowly, a denial, or an offer that feels too low — those are all reasons people ask for help. We will recommend one person to start with. If you also need the work done on the house, we can recommend a contractor as well, one person at a time.
We ask what part of the house is involved, where you are with the insurance company, and what you want help with most — in plain language. We use those answers to decide whom to recommend. We do not ask you to pick a profession off a menu.
The Exterior Desk is a matching service. We are not a law firm. We are not an insurance adjuster. We do not file your claim, negotiate with your insurer, or give legal advice. The professional we recommend, if you choose to hire them, works under their own license and their own agreement with you. We are not a lawyer referral service.
Document damage with your own photos, contact your insurance company, and be careful with door-to-door storm pitches. A recommendation from us is not a contract, and you can hire anyone or no one. If you mainly need the house repaired, start with the work-on-the-house path instead, or choose “both” if you are not sure.
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Related guides: Filing a roof insurance claim in Ohio: what to know, Ice dams in Northeast Ohio: prevention and repair. Or get a recommendation.