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Claim help

Public adjusters in Ohio: what homeowners should know

A public insurance adjuster is a professional who may represent a policyholder on a property insurance claim. That is different from a contractor who looks at the house, and different from the adjuster who works for the insurance company. This page is general information, not a recommendation of any particular person and not legal advice.

We are not a law firm and not an insurance adjuster. Nothing on this page is legal advice, and a recommendation is not a promise about your coverage or your claim. Free for homeowners.

Photo: Valeria Boltneva. Illustrative, not a project we completed.

The Exterior Desk

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What part of the house is involved?

What part of the house is involved?
01

What a public adjuster is, and is not

In Ohio, public adjusters are licensed by the Ohio Department of Insurance. They are not the insurance company’s adjuster, and they are not a contractor. They also are not a substitute for an attorney when you need legal advice. We are not a public adjuster and we do not adjust claims ourselves.

02

When people start looking for this kind of help

Homeowners sometimes want help getting a claim started or moving along, or they feel a claim is stalling. Others mainly need a contractor to look at the roof or siding. You do not have to decide the title in advance. Our questionnaire asks about your situation in plain language.

03

How we recommend someone

When we recommend a public adjuster, we personally know or have worked with that person, and we verify their license with the State of Ohio. We recommend one person at a time. You should still review any contract they offer. We do not guarantee the outcome of a claim.

FAQ

Questions, asked plainly

Is The Exterior Desk a public adjuster?

No. We are a matching service. We are not an insurance adjuster and not a law firm.

Do I have to hire a public adjuster?

No. Many homeowners deal with their insurer directly, or start with a contractor. A recommendation from us is optional, and you can decline it.

Is this legal advice?

No. Nothing on this site is legal advice. For advice about your rights or a contract, talk to a licensed professional you hire.