Icicles hanging from a snow-covered eave above a window box

Claim help

When to talk to an attorney about a property insurance claim

Some homeowners want legal advice after a claim is denied, or when they are trying to understand their options in a dispute with an insurer. This page is general information. It is not legal advice, not a diagnosis of your case, and not a promise that you need an attorney — or that an attorney will take your matter.

We are not a law firm and not an insurance adjuster. Nothing on this page is legal advice, and a recommendation is not a promise about your coverage or your claim. Free for homeowners.

Photo: Valeria Boltneva. Illustrative, not a project we completed.

The Exterior Desk

Recommendation request

Step 2 of 6

What part of the house is involved?

What part of the house is involved?
01

We are not a law firm

The Exterior Desk is a matching service. We are not a law firm, we do not give legal advice, and we are not a lawyer referral service. If we recommend an attorney, that is an introduction to one person in a network we already know. You decide whether to call them, hire them, or do nothing.

02

When people start asking about an attorney

People often start looking after a denial, or when they want help understanding options in a dispute. Others still need a contractor or a public adjuster first. You do not have to know the difference on our form. We ask what you want help with most, in plain language, and recommend one person to start with when we have someone who can help.

03

How we recommend an attorney

When we recommend an attorney, we personally know or have worked with that person, and we verify their license with the State of Ohio. You should still review any engagement letter yourself. We do not guarantee the outcome of a claim or a dispute.

FAQ

Questions, asked plainly

Is The Exterior Desk a lawyer referral service?

No. We are not a law firm and not a lawyer referral service. When we can help, we recommend one attorney from a network we already know, as an introduction, not as legal advice.

Does asking for a recommendation mean I have a legal case?

No. We cannot tell you whether you have a case. Only a licensed attorney you hire can advise you about your situation.

Is there a fee for a homeowner to request a recommendation?

There is no fee for a homeowner to request a recommendation. You are not obligated to hire anyone.