Icicles hanging from a snow-covered eave above a window box

Claim help

Storm, hail, and wind damage claim help in Northeast Ohio

After hail, lakeshore wind, a heavy lake-effect band, or spring storms, homeowners often have two questions: who can look at the house, and who can help with the insurance company. You do not have to sort those titles out alone. We recommend one person from our network to start with, when we have someone who can help.

We are not a law firm and not an insurance adjuster. Nothing on this page is legal advice, and a recommendation is not a promise about your coverage or your claim. Free for homeowners.

Photo: Valeria Boltneva. Illustrative, not a project we completed.

The Exterior Desk

Recommendation request

Step 2 of 6

What part of the house is involved?

What part of the house is involved?
01

What you can do right away

If it is safe, take your own photos from the ground, make a simple note of the date and what you see, and call your insurer using the number on your policy. Be careful with door-to-door storm pitches. You are not required to sign a contract on the porch or hand over your claim to the first person who knocks.

02

Northeast Ohio weather, stated plainly

National Weather Service Cleveland has documented severe-weather days in this forecast area, including large hail and strong lakeshore wind in 2026 summaries. Lake County and eastern suburbs can take heavy lake-effect snow. Inland cities still see freeze-thaw, ice dams, and periodic hail. Those facts are a reason to look at the house, not a reason to panic or to assume a claim will be paid.

03

How we can help

Use the claim-help questionnaire, or start with a contractor recommendation if you mainly need the house repaired. We may recommend a contractor, a public adjuster, an appraiser, or an attorney, depending on what you tell us — one person, not a blast to a list. We do not file claims, negotiate with insurers, or give legal advice.

FAQ

Questions, asked plainly

Is this legal advice or a promise of coverage?

No. We are not a law firm and not an insurance adjuster. Nothing on this site is legal advice or a guarantee of coverage.

Do I need to know whether I want a contractor or an adjuster?

No. Answer a few questions about the house and the claim. We recommend one person to start with.

Is there a fee for a homeowner to ask for help?

There is no fee for a homeowner to request a recommendation. You can hire the person we recommend, or no one.